Wellness Resources

Mental Health Resources

Mental health plays a large part in your overall wellbeing. 22.8% of U.S. adults experienced mental illness in 2021 (57.8 million people). This represents 1 in 5 adults. Regular check-ins, counseling, and supportive resources can make a meaningful difference in maintaining health.

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Healthy Pregnancies, Healthy Babies

One of the most important components of prenatal care is regular visits with your doctor. Regular checkups make sure you and your baby are progressing normally and ensure that you both stay healthy throughout your pregnancy.
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Musculoskeletal Disorders (MSDs)

According to the United States Bone & Joint Initiative, 1 in 2 U.S. adults has a musculoskeletal disorder (MSD). They are the leading cause of pain and suffering in American workplaces. MSDs are the leading drivers of missed work nationwide.
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Digestive System Management

Digestion is important for absorbing nutrients, energy, growth, and cell repair. The National Institute of Diabetes and Digestive and Kidney Diseases reports that up to 70 million Americans are affected by gastrointestinal (GI) diseases annually.
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Diabetes Prevention & Mangement

Diabetes is the eighth leading cause of death in the US. Getting diagnosed early can help you manage the disease. The American Diabetes Association recommends blood glucose screenings every 3 years, beginning at age 45.
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Cancer Prevention & Management

According to the American Cancer Society (ACS), cancer is the second-highest cause of death in the US. Nearly 2 million people are diagnosed with some form of cancer annually. The most effective solution to treating cancer is early detection.
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Mental Health Resources

Read Your EAP Resources

Check out the City of Plano EAP Resource Guides and learn about the resources available to you and your eligible dependents.

Mental Health Visits with Teladoc
Speak to a doctor 24/7 for just a $5 copay!

Teladoc gives you access to 24/7 U.S. board-certified doctors through the convenience of phone, video, or mobile app visits. It’s an affordable option for quality medical care.

Visit teladoc.com or call 800-835-2362 to get started.

Need to talk things through? Call ComPsych GuidanceResources
ComPsych GuidanceResources, is available to offer up to SIX (6) FREE short-term counseling or coaching sessions. Visit guidanceresources.com and use the web ID ONEAMERICA6 or call 855-365-4754 to get started.
Schedule a Visit
Schedule a visit with your in-network provider if you are dealing with mental health concerns. Contact your medical carrier if you have questions about your benefits.

Visit webtpa.com  or call 844-380-4552. 

Healthy Pregnancies, Healthy Babies

Medical Plan
Take advantage of the free resources your medical carrier offers for any questions or concerns you have with pregnancy!

Find out more information at webtpa.com.

Enrolled in Hospital GAP? File a claim!
The American Fidelity Hospital GAP Insurance Plan includes coverage for first day hospital confinement for hospitalization due to pregnancy if you are enrolled in a medical plan. Submit your claims to use your cash benefits for any financial necessities. Log onto americanfidelity.com/claims.
First time parents? Call ComPsych GuidanceResources
ComPsych GuidanceResources is available for any concerns or resources about pregnancy and for first time parents. Visit guidanceresources.com and use the web ID ONEAMERICA6 or call 855-365-4754 to get started.

Musculoskeletal Disorders (MSK)

Get checked using your Medical Plan!

Schedule a visit with your in-network provider if you are dealing with MSK pain. Contact your medical carrier if you have questions on your benefits.

Visit webtpa.com  or call 844-380-4552.

Need back or knee surgery? Call Carrum Health

Carrum Health is available if you’re enrolled in the medical plan. For more information on the MSK support and program details, click here.

Contact Carrum Health at 888-855-7806, Monday-Friday 8 a.m. – 7 p.m. CST, or visit carrum.me/CityofPlano to search for and compare participating hospitals and physicians.

Enrolled in the Medical Plan? Visit Airrosti

Airrosti is available to those enrolled in the medical plan. Get expert care for muscle and joint pain for just a $15 copay!

To schedule your on-site visit, call 800-404-6050 or visit airrosti.com.

To make an appointment for a virtual Airrosti visit, call 855-913-0845 or visit airrosti.com/remoterecovery.

Diabetes Prevention & Management

Have Flexible Spending Account or Health Savings Account funds?
Use your FSA or HSA funds to buy eligible supplies to manage your diabetes. Visit fsastore.com and hsastore.com to find eligible supplies.
Schedule a Visit

Schedule a visit with your in-network provider if you are dealing with chronic condition management. Contact your medical carrier if you have questions about your benefits.

Visit webtpa.com  or call 844-380-4552. 

Digestive System Mangement

Looking for digestive system support? Call Carrum Health

Carrum Health is available if you’re enrolled in the medical plan. For more information on the digestive system management support and program details, click here.

Contact Carrum Health at 888-855-7806, Monday-Friday 8 a.m. – 7 p.m. CST, or visit carrum.me/CityofPlano to search for and compare participating hospitals and physicians.

Avoid a visit to the ER or Urgent Care with Telehealth
If you are having digestive issues, you can call a provider for a consultation or prescription. Find an in-network provider:
Did you know that stress can cause digestive issues? Call ComPsych GuidanceResources
ComPsych GuidanceResources, is available to offer up to six free visits per issue per year. Visit guidanceresources.com and use the web ID ONEAMERICA6 or call 855-365-4754 to get started.
Have Flexible Spending Account or Health Savings Account funds?
Use your FSA or HSA funds to buy eligible supplies for digestive health. Visit fsastore.com and hsastore.com to find eligible supplies.
Schedule a Visit
Schedule a visit with your in-network provider if you are dealing with digestive issues. Contact your medical carrier if you have questions about your benefits.

Visit webtpa.com  or call 844-380-4552. 

Cancer Prevention & Management

Medical Plan
Combating cancer before the disease becomes too difficult to treat can be handled with prevention and early detection. Schedule a preventive exam with a provider in-network.
Get Your Preventive Screening
Combating cancer before the disease becomes too difficult to treat can be handled with prevention and early detection. Schedule a preventive exam with a provider in-network.
Have questions about a recent diagnosis? Call Carrum Health

Carrum Health is available if you’re enrolled in the medical plan. For more information on cancer prevention and management support and program details, click here.

Contact Carrum Health at 888-855-7806, Monday-Friday 8 a.m. – 7 p.m. CST, or visit carrum.me/CityofPlano to search for and compare participating hospitals and physicians.

Find the right care with Communitas Nurse Care Manager

If you need assistance navigating a cancer diagnosis, a Communitas Nurse Care Manager can help you find the right doctor and schedule your appointment. Contact a Communitas Nurse Care Manager by phone or email.

Contact Information
Joy Little, RN Case Manager, Registered Nurse
855-205-0348, option 1, ext. 0846
Joy.Little@webtpa.com
webtpa.com

Need to talk things through? Call ComPsych GuidanceResources
ComPsych GuidanceResources, is available to offer up to six free visits per issue per year.
Visit guidanceresources.com and use the web ID ONEAMERICA6 or call 855-365-4754 to get started.

Find the right care with a Communitas Nurse Care Manager

If you need help navigating a cancer diagnosis, mental health support, musculoskeletal (MSK) care, digestive system management, or diabetes management, a Communitas Nurse Care Manager can help you find the right provider, schedule appointments, and connect you to the care you need.

Contact a Nurse Care Manager

Joy Little, RN
Case Manager, Registered Nurse
855-205-0348, option 1, ext. 0846
Joy.Little@webtpa.com
webtpa.com