EAP Resources
Read the City of Plano EAP Resource Guides to learn about the resources available to you and your eligible dependents.
⤓ Employee Assistance Program – ComPsych (PDF)
⤓ Employee Assistance Program – Virtual Counseling (PDF)
⤓ Employee Assistance Program – Work-Life Benefit Referrals (PDF)
Overview
City of Plano employees, as well as their family members, have confidential access to the Employee Assistance Program (EAP) through ComPsych GuidanceResources.
Each member can receive up to six free confidential visits per issue per year.
Your ComPsych GuidanceResources program offers someone to talk to and resources to consult whenever and wherever you need them.
Call 855-365-4754 for 24/7 access to a GuidanceConsultant who will answer your questions and, if needed, refer you to a counselor or other resources.
Use the Web ID: ONEAMERICA6 to log in to guidanceresources.com and connect directly with a GuidanceConsultant about your issue or to consult articles, podcasts, videos, and other helpful tools.
Contact Information
ComPsych GuidanceResources
Call: 855-365-4754
TDD: 800-697-0353
Visit: guidanceresources.com
Web ID: ONEAMERICA6
Download the App
Download the GuidanceNow app from the Apple Store or Google Play.