Nurse Care Manager

Communitas Nurse Care Manager

Overview

Working Together to Improve Outcomes

When you or a family member experiences a major injury or illness, many care and payment issues can arise. The City of Plano partners with Communitas to provide dedicated Nurse Care Manager who help you and your family navigate the complex healthcare system that surrounds major illnesses and hospitalizations.

This is a free benefit for employees, dependents, and pre-65 retirees enrolled in the City’s health plan.

What Communitas Can Do for You

  • Provide an onsite Nurse Care Manager who support your care before and after a
    hospital stay — offering a true “boots on the ground” approach.
  • Help you navigate the healthcare system, understand billing, and manage your
    healthcare dollars.
  • Reduce the risk of complications and support the best possible recovery.

Unlike traditional care management programs, the Communitas Nurse Care Manager meets you (where appropriate) or an insured family member in person to act as your eyes and ears during a hospital stay.

Dedicated Nurse Care Manager

Communitas provides face-to-face support to offer clarity, guidance, and compassionate care when you need it most.
For personalized assistance, please contact one of our Nurse Care Manager.

Joy Little, RN

Case Manager, Registered Nurse

”

We are forever thankful for Diane’s dedication, expertise, and perseverance. She was our greatest advocate throughout the entire ordeal, consistently going above and beyond for us. The Case Management Program truly made a difference, and we could not be more appreciative of the support it provided during such a difficult time.

– Jaime

”

I just wanted to take a second to share what an absolute asset Diane Dodson is to the City of Plano. Our doctor ordered an ultrasound on Wednesday. This was going to cost us $600 out of pocket, so I sent Diane an email asking if she had any ideas. Literally within minutes of getting my email she was already getting us set up for the ultrasound through Green Imaging. By mid-morning, Green Imaging had already contacted me asking for good dates and times so they could schedule. We have an appointment tomorrow morning, very close to our house, and it will cost us nothing out of pocket. Diane did nearly all the legwork and made the situation stress-free for us. Every time we have contacted Diane, she has been nothing but insanely helpful and kind.

– Angela